NEW Working Remotely – USC Administrative Operations (2024)

NEW Working Remotely – USC Administrative Operations (1)


AdminIT would like to assist you with finding the best solution for working remotely from home.

The Remote or Home Office Setup
We can’t stress enough the importance of having the right home office setup as it will allow you to be more productive and appear more professional.

Here are some basic tools for working remotely, essential for any home office:

    • Headset
    • Webcam
    • Stable internet Connection
    • Quiet place to work
    • Choosing the correct Connectivity Scenario.

USC Connectivity Scenarios
Here are three different scenarios based on your work requirements and the type of access needed to perform your job. Consider what you need to access to work from home and choose from the following:

+ Choose Scenario 1


Scenario 1: VPN Connection not necessary

    Choose Scenario 1

Step by Step Instructions

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (3)

2NEW Working Remotely – USC Administrative Operations (4) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (6)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (7)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (8)You can access all other work applications from the employee gateway:

+ Choose Scenario 2

Scenario 2: VPN, working from computer at home

  • VPN using Cisco AnyConnect
    Choose Scenario 2

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (10)

2NEW Working Remotely – USC Administrative Operations (11) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (13)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (14)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (15)You can access all other work applications from the employee gateway:
7NEW Working Remotely – USC Administrative Operations (16)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9NEW Working Remotely – USC Administrative Operations (18)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10NEW Working Remotely – USC Administrative Operations (19)All of the applications in scenario 1.
11USC applications that require VPN access.

+ Choose Scenario 3

Scenario 3: VPN, Remote Desktop

  • I need access to the following software and applications…
  • Similar to Scenario 1 & 2
  • Remote Desktop Access
  • Documents on work computer
  • USC Applications:
    Choose Scenario 3

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (22)

2NEW Working Remotely – USC Administrative Operations (23) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (25)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (26)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (27)You can access all other work applications from the employee gateway:
7NEW Working Remotely – USC Administrative Operations (28)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9NEW Working Remotely – USC Administrative Operations (30)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10NEW Working Remotely – USC Administrative Operations (31)All of the applications in scenario 1.
11USC applications that require VPN access.
12href=”https://adminops.usc.edu/remote-desktop-connection-from-a-pc/” rel=”noopener noreferrer”>NEW Working Remotely – USC Administrative Operations (33)Before you connect to href=”https://adminops.usc.edu/remote-desktop-connection-from-a-pc/” rel=”noopener noreferrer”>Remote Desktop, make sure you’re signed in to Zoom on your home computer! See step 5. If you connect to Zoom while using remote desktop, Zoom will not work! If you need to use Zoom while working with remote desktop, minimize remote desktop!
NEW Working Remotely – USC Administrative Operations (34)
13Sign in to the VPN with the Cisco AnyConnect Mobility Client. Instructions here:
14Connect to Remote Desktop. If you need Remote Desktop set up, please contact AdminIT.
15NEW Working Remotely – USC Administrative Operations (37)Remember: DO NOT use Zoom while in Remote Desktop.
16NEW Working Remotely – USC Administrative Operations (38)DO NOT SHUT DOWN YOUR OFFICE MACHINE.
NEW Working Remotely – USC Administrative Operations (2024)
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